The hotel is one of the most important components of travel. It’s ridiculous that hotel staff hide these secrets from you.
When you come to a certain hotel, you must know that the staff have secrets that should never be revealed to customers or you do not want to lose your job. Indepedent news site interviewed former employees of large hotels and learned the following secrets.
Someone died in the room
The first of 7 secrets hotel staff absolutely do not reveal to the outside is when someone in the hotel commits suicide or dies in the room.
When this happens, along with disinfecting and cleaning everything, all employees are informed about the confidentiality of information.
It’s very simple, because if customers know that someone has died in that room, they will never dare to enter and may forever remove that hotel from the list of choices later.
Things in the hotel are not as clean as you think
The shiny objects in the hotel are actually not as clean as they seem. No matter how clean the hotel looks, there are very dirty things that the staff often say quietly to their loved ones.
Glass cups, glass doors, mirrors, towels, leather seats, duvets… are often not as clean as they look. These are secrets hotel staff absolutely do not reveal.
A person named WitcherofWallStreet shared: “Never trust the cleanliness of the cups in the room. Cleaning staff will sometimes wipe them with a washcloth used in the bathroom. Because their goal is to make the room look clean“.
This person said, I used to work as a housekeeping in a top luxury resort in the world for many years. This idea soon received a lot of support, because the truth is that even if you rent a room for $ 1000 / night, people will wash the cups in the bathtub or the sink.
High-end hotels also have bed bugs
Many hotel staff discussed this issue. In fact, bed bugs don’t just appear in budget hotels. Hotels will have bed bugs for a certain period of time, this is not the fault of the hotel, because tourists tend to bring them from one place to another.
Another employee shared:When you check in, never put your luggage on the bed. When you arrive, turn off the lights, store your luggage in the bathroom. Then you flip the bed sheet at the top of the mattress, as bed bugs tend to congregate there, but it will disperse in the presence of light. If you find bed bugs, you can ask the hotel to change another room.”
The truth is bed bugs can be found everywhere, not just in hotels. They inhabit apartments, churches, hospitals, movie theaters… Anywhere there is blood, you will find bed bugs.
Hotel staff know you have an affair
With professional experience, most hotel staff can visually recognize couples who have sex outside of husband and wife with each other. Never talking about relationships is a professional rule that they must follow.
Many hotels have rules that require employees to “turn a blind eye” to this, because “it’s none of their business”. The duty of the staff is to serve guests attentively, guide guests to follow the rules as well as bring safety to guests during their stay.
An employee said that her hotel had a rare case when both husband and wife brought her here to relax. The staff all knew about this, but they kept quiet.
Customers have a right to privacy and that should be best guaranteed. Thus, the new hotel is crowded and has the desired revenue.
Canceling a reservation without losing money
A trick that every hotel employee knows but never tells, is how to cancel an urgent booking without losing money.
Call the hotel and reschedule your reservation for a few days. A few hours later, call the hotel again to cancel this reservation.
Not all A-list stars are very demanding
In fact, celebrities are often very generous, polite, and sophisticated people.
“DRAWA few years ago, my hotel welcomed Lady Gaga. When fans found out about this, they flocked to the hotel to meet their idols, get autographs, and take pictures. The chaotic crowd gave us a real headache.
Lady Gaga is aware of this, she has posted on her personal page asking her fans to behave politely and not lose control. She even ordered pizza from the kitchen to invite those waiting outside. We couldn’t ask for more care“, a hotel employee revealed.
They don’t like travel agencies
Sincere advice: You should not book through intermediaries, namely travel agencies.
Take some time, book a hotel by yourself, you will always have a good price, especially if you book at a late time to have a cheap price. However, hotels never say this to guests because they are forced to respect partner travel agencies even though they are not very interested.
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